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The feeling of soft fingernails massaging your scalp, lather cutting through the dirt and grime of the day, having your hair washed and shampooed—these are life’s greatest joys! However, this sentiment can quickly be cut short if you’re not made to feel comfortable in the salon. This is one of the greatest complaints of customers who go to salons to get their hair washed— discomfort in the neck, nape and shoulder area being the most common. This is a shame...
Truth be told, the perfect number depends on the size of your salon and the number of customers you’re going to dealing with. Moreover, all of these factors have to be balanced out with how many customers your employees can handle at any given time! For example, let’s say you have a team of six highly-qualified stylists. At any given time, your senior-most stylist can handle 2 clients. By that account, you should have 8 chairs and styling stations. However, keep...
As a salon owner, your job is never done when it comes to making sure your customers have a positive experience at your establishment. With salons aplenty in the US, you have a lot of competition to deal with. So you’ll want to make sure that your salon is customer-friendly, sleek in design, and basically flawless in all other aspects. But how do you accomplish such a feat? Here are three ways that have worked for many players in the...